When choosing a hot air blower, the key points to focus on for the brand’s after-sales service can be approached from six dimensions: response speed, maintenance cost, service network, service content, warranty policy, and user reviews. The following is a specific analysis:

Response speed: The response speed of after-sales service is crucial. It is necessary to pay attention to whether the brand can provide a clear reply within 24 hours after receiving a repair report and whether complex issues can be resolved on-site within 72 hours to minimize downtime losses.

Maintenance cost: During the warranty period, quality issues should be covered by unconditional warranty. If damage is caused by improper use, only the cost of the parts that need to be replaced will be charged. If the customer provides parts, no fees will be charged. After the warranty period expires, only the cost price of the parts that need to be replaced will be charged for maintenance.

Service network: Whether a brand has a wide range of service outlets and can provide on-site repair services is directly related to the convenience of repair.

Service content: Find out whether the brand offers value-added services such as installation guidance, usage training, and regular maintenance reminders. These services can enhance user experience and extend the service life of the equipment.

Warranty policy: Pay attention to the warranty period, which is generally calculated from the date when the goods are finally accepted as qualified. At the same time, understand the service differences both within and outside the warranty period, as well as whether lifetime paid maintenance services are provided.

User reviews: By checking the evaluations of other users, understand the actual performance of the brand in after-sales service, including service attitude, professional level, and problem-solving efficiency, etc.